Frequently Asked Questions

Tech shouldn’t feel confusing — and asking questions definitely shouldn’t feel embarrassing.
Here are some of the things people usually want to know before working with me.

If you don’t see your question here, just send me a message. I’m happy to help.


ABOUT THE SERVICE

Pretty much anything small-business or creator-tech related: websites, email setups, domains, devices, cameras, editing tools, apps, hosting, YouTube tech, and all the bits in between.
If it’s confusing you, chances are I can help you untangle it.

Absolutely not. You don’t need prior knowledge, the right words, or any technical background.
Just explain the problem in your own way — I’ll translate it.

That’s completely okay. Most people who book with me can’t pinpoint the exact issue — that’s what the call is for.
We’ll figure it out together.

We work in the way that feels comfortable for you:

  • I can guide you step by step, OR
  • I can take care of the fiddly bits for you

No pressure either way.

ABOUT BOOKINGS

15-30 minutes — enough time to understand what’s happening and point you in the right direction.

If you need more help, I’ll suggest your best next steps — always clearly and without pressure.
If you don’t need more help? Brilliant. No obligation.

Totally fine — you can choose phone, video, or no preference.
Pick whichever feels comfortable.

ABOUT COSTS

Nope — the check-in call is free.
It’s simply there to help you get clarity.

Every job is different, but I’ll always give you a clear quote before we start.
No guessing. No hidden extras. No jargon-based surprises.

Absolutely not.
My whole approach is “only what you actually need” — nothing more.

ABOUT WORKING WITH ME

Plain language, no judgement, human support, and clear explanations.
Tech doesn’t have to feel scary — and you don’t have to figure it out alone.

Yes — lots of them.
You’re never “too inexperienced” to ask for help.

Yes!
As long as time zones match up, I can help anyone anywhere.

Still stuck?

Send me your question — I’m happy to help.

Contact Me